Call Certification….
Technicall, we finished our training today (well yesterday). We had our call certification yesterday (wasn’t able to finish all trainees so it was continued today.
When it was my turn. I am a bit shaky. And when I sat on the station, the phone rang and answered the call of the certifier, I was nervous. At first everything was okay. But then, the tools we’re using (since we are using training version of the tool – a bit buggy), got some problems (that never happens on the actual tool we’re using. And since almost everything is dependent on the tool (scripts, configuration, prices), I was a bit lost. I forgot some things.
I felt that call was bad. But I hope I would pass. The person who certified me was my trainor in batch 5 (which I wasn’t able to finish). I felt very bad for that since I supposedly had more training than the others.
I wasn’t able to talk to him yet. So I don’t know his reaction regarding that call.
Well, we already had our graduation and our trainer said we’re all going to take in calls next week. So I assume that I passed.
Anyways, Soli Deo Gloria…
