Comments on: Dell Pasay sold to Teleperformance http://marvincruz.com/dell-pasay-sold-to-teleperformance/ My reflections about God, Bible, life and other stuff. Tue, 10 Jan 2012 06:25:50 +0000 hourly 1 http://wordpress.org/?v= By: marvinhttp://marvincruz.com/dell-pasay-sold-to-teleperformance/#comment-95 marvin Thu, 14 May 2009 21:25:35 +0000 http://www.marvincruz.com/?p=222#comment-95 As far as you can handle. If you really can't handle it, and you believe there are enough grounds for you to leave, then you could go and look for another place. It's just as of the current situation we have (economy), it is really hard to look for a job. However, if, like you've said, salary issues, problems with superior, then I believe there are still other companies that could provide better "care" for their employee.We still have rights as employees. As far as you can handle. If you really can’t handle it, and you believe there are enough grounds for you to leave, then you could go and look for another place. It’s just as of the current situation we have (economy), it is really hard to look for a job. However, if, like you’ve said, salary issues, problems with superior, then I believe there are still other companies that could provide better “care” for their employee.

We still have rights as employees.

]]> By: sakura tanhttp://marvincruz.com/dell-pasay-sold-to-teleperformance/#comment-94 sakura tan Thu, 14 May 2009 21:14:24 +0000 http://www.marvincruz.com/?p=222#comment-94 how far do you think one should go when it comes to enduring troubles at work? like, for example salary issues or misunderstandings with an immediate superior? tnx! ^_^ how far do you think one should go when it comes to enduring troubles at work? like, for example salary issues or misunderstandings with an immediate superior? tnx! ^_^

]]> By: marvinhttp://marvincruz.com/dell-pasay-sold-to-teleperformance/#comment-93 marvin Thu, 14 May 2009 21:03:17 +0000 http://www.marvincruz.com/?p=222#comment-93 If you are trying to look for a "perfect" company, you'll find none (or set up your own business so you'll be the boss). Things happen, and sometimes we have no choice. All we can do is to cope up with the change, do your best for you, your family, and your company, whatever their reputation they might have. If you are trying to look for a “perfect” company, you’ll find none (or set up your own business so you’ll be the boss). Things happen, and sometimes we have no choice. All we can do is to cope up with the change, do your best for you, your family, and your company, whatever their reputation they might have.

]]> By: sakura tanhttp://marvincruz.com/dell-pasay-sold-to-teleperformance/#comment-96 sakura tan Thu, 14 May 2009 20:55:32 +0000 http://www.marvincruz.com/?p=222#comment-96 I am a trainee of TP's Dell account...as I was reading previous comments, I sure was getting nervous (AND confused)..did i made the wrong decision when i applied?i dont know...but since i am just in the beginning of my career, i would wanna think that i made the right decision..right now i haven't got my salary yet since i started just last apr27...we're supposed to get on the 20th of may...so let's just hope for the better..^_^ I am a trainee of TP’s Dell account…as I was reading previous comments, I sure was getting nervous (AND confused)..did i made the wrong decision when i applied?i dont know…but since i am just in the beginning of my career, i would wanna think that i made the right decision..right now i haven’t got my salary yet since i started just last apr27…we’re supposed to get on the 20th of may…so let’s just hope for the better..^_^

]]> By: tpdellhttp://marvincruz.com/dell-pasay-sold-to-teleperformance/#comment-80 tpdell Mon, 30 Mar 2009 23:11:10 +0000 http://www.marvincruz.com/?p=222#comment-80 i am now working for dell soon to be TP, i have work for TP, and to be honest the reason why i left TP and my co-workers at TP is because of the salary discrepancies, not a single payoff that we dont file for pay disputes. I think that the sentiments of the people who are working for dell right now are the same as what we are feeling, nobody wants a lot of hassle especially when it comes to hard earned money. i am now working for dell soon to be TP, i have work for TP, and to be honest the reason why i left TP and my co-workers at TP is because of the salary discrepancies, not a single payoff that we dont file for pay disputes. I think that the sentiments of the people who are working for dell right now are the same as what we are feeling, nobody wants a lot of hassle especially when it comes to hard earned money.

]]> By: marvinhttp://marvincruz.com/dell-pasay-sold-to-teleperformance/#comment-79 marvin Sun, 29 Mar 2009 11:13:26 +0000 http://www.marvincruz.com/?p=222#comment-79 yeah... and I believe the waiting period has already lapsed. one legal advice I got was, don't submit a resignation letter. You could go to DOLE and report the case, they would give you proper advice on this (they said they will send a written document regarding this). And I believe Dell don't want it to reach the court so you don't have to worry about paying for an attorney. Our "law" is in favor of us, specially since our employer is foreign. This had happened on some other companies, and employees got what they deserve. yeah… and I believe the waiting period has already lapsed. one legal advice I got was, don’t submit a resignation letter. You could go to DOLE and report the case, they would give you proper advice on this (they said they will send a written document regarding this). And I believe Dell don’t want it to reach the court so you don’t have to worry about paying for an attorney. Our “law” is in favor of us, specially since our employer is foreign. This had happened on some other companies, and employees got what they deserve.

]]> By: mixmastahttp://marvincruz.com/dell-pasay-sold-to-teleperformance/#comment-84 mixmasta Sat, 28 Mar 2009 21:59:31 +0000 http://www.marvincruz.com/?p=222#comment-84 i know the article marvin but the thing is we have 4 days to react and the thing is i don't have the resources to finance a legal complaint. i need the job to support my family. it's a futile situation for guys like me. i know the article marvin but the thing is we have 4 days to react and the thing is i don’t have the resources to finance a legal complaint. i need the job to support my family. it’s a futile situation for guys like me.

]]> By: marvinhttp://marvincruz.com/dell-pasay-sold-to-teleperformance/#comment-83 marvin Wed, 25 Mar 2009 21:26:32 +0000 http://www.marvincruz.com/?p=222#comment-83 <a href="http://marvincruz.com/dell-pasay-sold-to-teleperformance/#comment-117" rel="nofollow">@mixmasta</a>Just to note, Book VI, Title I, Art. 283 of the Labor Code of the Phlippines<blockquote>Art. 283. Closure of establishment and reduction of personnel. The employer may also terminate the employment of any employee due to the installation of labor-saving devices, redundancy, retrenchment to prevent losses or the closing or cessation of operation of the establishment or undertaking unless the closing is for the purpose of circumventing the provisions of this Title, by serving a written notice on the workers and the Ministry of Labor and Employment at least one (1) month before the intended date thereof. In case of termination due to the installation of labor-saving devices or redundancy, the worker affected thereby shall be entitled to a separation pay equivalent to at least his one (1) month pay or to at least one (1) month pay for every year of service, whichever is higher. In case of retrenchment to prevent losses and in cases of closures or cessation of operations of establishment or undertaking not due to serious business losses or financial reverses, the separation pay shall be equivalent to one (1) month pay or at least one-half (1/2) month pay for every year of service, whichever is higher. A fraction of at least six (6) months shall be considered one (1) whole year.</blockquote>Now, the question is, why do you need to resign since they are technically closing?http://www.dole.gov.ph/laborcode/book6.asp @mixmasta

Just to note, Book VI, Title I, Art. 283 of the Labor Code of the Phlippines

Art. 283. Closure of establishment and reduction of personnel. The employer may also terminate the employment of any employee due to the installation of labor-saving devices, redundancy, retrenchment to prevent losses or the closing or cessation of operation of the establishment or undertaking unless the closing is for the purpose of circumventing the provisions of this Title, by serving a written notice on the workers and the Ministry of Labor and Employment at least one (1) month before the intended date thereof. In case of termination due to the installation of labor-saving devices or redundancy, the worker affected thereby shall be entitled to a separation pay equivalent to at least his one (1) month pay or to at least one (1) month pay for every year of service, whichever is higher. In case of retrenchment to prevent losses and in cases of closures or cessation of operations of establishment or undertaking not due to serious business losses or financial reverses, the separation pay shall be equivalent to one (1) month pay or at least one-half (1/2) month pay for every year of service, whichever is higher. A fraction of at least six (6) months shall be considered one (1) whole year.

Now, the question is, why do you need to resign since they are technically closing?

http://www.dole.gov.ph/laborcode/book6.asp

]]> By: mixmastahttp://marvincruz.com/dell-pasay-sold-to-teleperformance/#comment-82 mixmasta Wed, 25 Mar 2009 20:39:29 +0000 http://www.marvincruz.com/?p=222#comment-82 to z8____ , i've been with other contact centers before finally settling with dell pasay and i have a brother in tp as well and to tell you, dell pasay has the least loopholes which on my end see as close to none. tp failed to give my brother 2 months of pay at the end of last year. i had to share him my salary in dell for him to survive. i on the other hand never had questions with my pay here at dell pasay. also, dell does not offer separation pay to us with the new job offer and is requiring a "voluntary resignation" befor signing with tp w/in 4 days. threw us away and wants a voluntary resignation? that's just not fair. i pity people here. this is a mess. to z8____ , i’ve been with other contact centers before finally settling with dell pasay and i have a brother in tp as well and to tell you, dell pasay has the least loopholes which on my end see as close to none. tp failed to give my brother 2 months of pay at the end of last year. i had to share him my salary in dell for him to survive. i on the other hand never had questions with my pay here at dell pasay. also, dell does not offer separation pay to us with the new job offer and is requiring a “voluntary resignation” befor signing with tp w/in 4 days. threw us away and wants a voluntary resignation? that’s just not fair. i pity people here. this is a mess.

]]> By: Francishttp://marvincruz.com/dell-pasay-sold-to-teleperformance/#comment-81 Francis Tue, 24 Mar 2009 21:10:24 +0000 http://www.marvincruz.com/?p=222#comment-81 All this suggests that Dell’s Quezon City facility will also be up for sale soon. Rumor is, in fact, that it already is. If true, it represents another opportunity for third-party outsourced services providers like Teleperformance. Since Dell isn’t likely to abandon the consumer market despite its challenges, and support services delivery for commercial and consumer customers is an obviously critical component of any company’s value proposition, the sale of Dell’s center here should be taken overall as a positive development for the Philippines’ BPO industry. All this suggests that Dell’s Quezon City facility will also be up for sale soon. Rumor is, in fact, that it already is. If true, it represents another opportunity for third-party outsourced services providers like Teleperformance. Since Dell isn’t likely to abandon the consumer market despite its challenges, and support services delivery for commercial and consumer customers is an obviously critical component of any company’s value proposition, the sale of Dell’s center here should be taken overall as a positive development for the Philippines’ BPO industry.

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